Privacy Policy

Last updated: May 22, 2026

1. Introduction

Welcome to PlantKeeper ("we," "our," or "us"). This Privacy Policy explains how we collect, use, disclose, and safeguard information when you use the PlantKeeper mobile application and related services.

By using PlantKeeper, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Information You Provide

  • Account Information: When you sign in with Apple, we may receive your Apple ID and, if you choose to share it, your email address.
  • Plant Photos: Photos you take or upload for plant identification, diagnosis, health analysis, or care logging.
  • Plant Profile Data: Plant names, locations, care notes, reminders, health scores, journal entries, and related care history you save in the App.
  • Support Communications: Information you provide when contacting us for support.

2.2 Automatically Collected Information

  • Device Information: Device type, operating system, app version, and device identifiers.
  • Usage Data: App interactions, screens viewed, feature usage, subscription events, and diagnostic events.
  • Log Data: Crash reports, error logs, performance data, and other diagnostics used to improve reliability.

3. How We Use Your Information

We use collected information to:

  • Provide plant identification, health diagnosis, and AI care guidance
  • Create and sync plant profiles, care logs, reminders, and health timelines
  • Process subscriptions and manage premium access
  • Send notifications you enable, such as care reminders and check-ins
  • Improve app quality, safety, performance, and user experience
  • Provide customer support and respond to requests
  • Comply with legal obligations and enforce our terms

4. Plant Photos and AI Processing

Plant photos are processed to provide AI-powered analysis and care guidance. Photos may be temporarily processed by service providers that help us operate AI and cloud infrastructure. Saved plant photos and related care history may be stored so you can review plant profiles and track progress over time.

PlantKeeper provides informational plant care guidance. Results may not be perfect and should not replace professional horticultural advice for serious disease, pest infestation, or high-value plants.

5. Data Sharing

We do not sell your personal information. We may share information only in limited circumstances:

  • Service Providers: With vendors that help operate hosting, analytics, AI processing, notifications, payments, and support.
  • Legal Requirements: When required by law, subpoena, court order, or to protect rights, safety, and security.
  • Business Transfers: In connection with a merger, acquisition, financing, or sale of assets.

6. Data Storage and Security

We use reasonable technical and organizational safeguards designed to protect information against unauthorized access, loss, misuse, alteration, or disclosure. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

7. Your Choices and Rights

Depending on your location, you may have rights to access, correct, export, or delete personal information. You can also manage camera, photo library, notification, and tracking permissions through your device settings.

To make a privacy request, contact us at [email protected].

8. Children's Privacy

PlantKeeper is not intended for children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided personal information, please contact us.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will post the updated version on this page and revise the "Last updated" date.

10. Contact Us

If you have questions about this Privacy Policy, contact us at [email protected].